top of page

Shipping & Returns

Shipping Policy

At Herb Botanica, we understand the importance of a seamless and reliable shipping process to ensure that your herbal treasures reach you in pristine condition and in a timely manner. Please take a moment to review our Shipping Policy for a comprehensive understanding of our shipping practices.

1. Order Processing:

All orders are processed within 1-2 business days after confirmation of payment. Please note that orders placed on weekends or holidays will be processed on the following business day.

2. Shipping Methods:

We offer a range of shipping options to cater to your needs. During the checkout process, you can select from standard, expedited, or express shipping based on your preferences and urgency.

3. International Shipping:

Herb Botanica offers only international shipping. All International customers are responsible for any customs, duties, or taxes imposed by their respective countries.

4. Estimated Delivery Times:

Delivery times vary based on your location, the shipping method selected, and potential customs processing for international orders. Upon placing your order, you will receive a confirmation email with an estimated delivery window. Please note that these are estimates, and actual delivery times may vary due to unforeseen circumstances.

  • Standard Shipping: 15-20 business days  (international)

  • Expedited Shipping: 10-12 business days (international)

  • Express Shipping: 4-5 business days (international)

5. Order Tracking:

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. 

6. Shipping Rates:

Shipping rates are calculated based on the weight of your order, the selected shipping method, and your location. The total shipping cost will be displayed during the checkout process for your review before finalizing the purchase.

7. Address Accuracy:

Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout, as Herb Botanica is not liable for any delays or misdelivery resulting from inaccurate address details.

8. Shipping Partners:

We partner with reputable shipping carriers to ensure the safe and efficient delivery of your orders. Herb Botanica reserves the right to change shipping carriers at its discretion to optimize the shipping process.

For any further inquiries or assistance regarding our shipping policy, feel free to contact our Customer Support team at support@herbbotanica.com.

Thank you for choosing Herb Botanica. We look forward to serving you with the utmost care and commitment to quality.

Return & Exchange Policy

We want you to be completely satisfied with your purchase from Herbs Botanica. If you're not happy with your order, please contact us within 14 days of receiving your products to initiate a return or exchange. We accept returns for unopened and unused products. Shipping costs for returns are the responsibility of the customer. If you receive a damaged or defective product, please contact us within 48 hours of receiving your order and we'll make it right.
I'm the second paragraph in your Return & Exchange policy. At Herbs Botanica, we're committed to providing you with the highest quality herbal supplements and spices. If you have any questions or concerns about our products or policies, please don't hesitate to contact us. We're here to help you harness the power of nature for your well-being.

Discover the Power of Herbs

Logo PNG_edited.png

Experience Nature's Magic

Find Your Perfect Remedy

Logo PNG.png
bottom of page