Shipping policy
What are the shipping costs and delivery times from India to the USA?
Herbs Botanica offers free shipping on all orders over $50 within the USA. For orders under $50, the standard shipping rate is $3.99. Customers can expect their orders to arrive within 15-20 business days (Economy Shipping) , 10-15 business Days (Standard Shipping), 5-7 business days (Expedited Shipping) from the date of purchase. Please note that shipping times may vary depending on the location and customs regulations. Herbs Botanica ensures that all products are carefully packaged to withstand the international journey and arrive safely to our valued customers. We take pride in our quality products and seek to provide outstanding customer service in all of our transactions.
Do you provide tracking information for shipments?
Yes, at Herbs Botanica we provide tracking information for every shipment. Once your order has been shipped, we will send you an email with a tracking number and instructions on how to track your package. You can use this number to track your package online at any time. Our shipping partners are reliable and we work with them closely to ensure your package arrives on time and in good condition. We understand the importance of keeping our customers informed and updated on their package's delivery status, and we strive to provide a seamless and stress-free shipping experience. If you have any questions or concerns regarding your order, please don't hesitate to reach out to our customer support team.
Are there any import duties or taxes that I need to pay when the product arrives in the USA?
Yes, there may be import duties or taxes that you need to pay when the product arrives in the USA from Herbs Botanica.
Can I expedite shipping for urgent orders, and what would be the additional cost?
Yes, we do offer expedited shipping for urgent orders. The additional cost depends on the weight of the order and the destination, as well as the level of urgency. To receive a quote for expedited shipping, please contact our customer service team at support@herbsbotanica.com We understand the importance of timely delivery, and we will work with you to find the best shipping option that meets your needs and budget. Please note that expedited shipping options may not be available for some international destinations, and customs clearance may cause delays. It is always best to plan ahead and place your order in advance to avoid any unforeseen delays. At Herbs Botanica, we strive to provide exceptional customer service and ensure that your order arrives on time, every time.